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FAQ

HOW DO I FIND A SPECIFIC ITEM?

There are various ways to find a specific product. You can use the site ’Search’ function to search by name or keyword. If you are still having trouble finding a specific product, you can also use the links on the left hand menu to search by product category. Once you have selected your desired category, you can further refine the listings by style, colour and size using the filters on the left-hand side of the page.

Additionally, the ’sort by’ tab at the top right of the Product Listing page allows for further refining. Should this fail, please call Customer Service and a representative from our team will be happy to assist in searching for a specific item.

WHAT PAYMENT METHODS DOES SAKI SUPPORT?

The SAKI Online Store accepts both payment with card invoice and partial payment.

Please note that correct email and physical address information are required when placing an order.

Shipping only within Sweden.

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WHERE DO I FIND THE RETURN STICKER?

We always send you a return label that you can stick on your parcel if you make a return. If you do not find it in the box, check if it is attached on the parcel in a plastic envelope on the outside. If you can’t find it, please write to customer.service@saki.se

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WHAT IF AN ITEM IS OUT OF STOCK?

If the desired item is out stock, click on the desired size to see if additional shipping information appears below. If there is no additional information, the item is sold our in the Online Shop.